RootSync Vendor Agreement

Effective date: 4/22/2026

Platform: The Fix Collective / RootSync

This Vendor Agreement (“Agreement”) is entered into between The Fix Collective / RootSync (“Platform,” “we,” “us”) and the individual or entity registering as a vendor (“Vendor,” “you”). By creating a vendor account or listing products/services, you agree to these terms.

1. Purpose of the Platform

RootSync is a marketplace and community platform that enables Vendors to:

  • List and sell products (plants, produce, goods, tools, etc.)
  • Offer services (consulting, gardening, education, etc.)
  • Connect with customers and community members

We provide the infrastructure, not the underlying goods or services.

2. Vendor Eligibility

To use RootSync as a Vendor, you must:

  • Be at least 18 years old
  • Provide accurate business and contact information
  • Have the legal right to sell your products/services
  • Comply with all local, state, and federal laws

3. Vendor Responsibilities

Product and Service Integrity

  • Accurate descriptions, pricing, and images
  • Product safety and quality
  • Compliance with agricultural, food, and consumer safety laws

Fulfillment

  • Shipping, delivery, or service execution
  • Timely order processing
  • Handling returns, refunds, and customer service

Legal Compliance

  • Licenses, permits, and certifications
  • Sales tax collection (if applicable)
  • Compliance with cottage food laws, farm sales laws, etc.

4. Prohibited Products and Activities

You may not sell or promote:

  • Illegal goods or substances
  • Unsafe or contaminated food/products
  • Misleading or false claims (especially health claims)
  • Stolen or counterfeit items
  • Anything that violates platform values or applicable laws

We reserve the right to remove listings at our discretion.

5. Marketplace Structure and Transactions

RootSync may operate in multiple ways, including:

  • Direct vendor-to-customer transactions
  • External payment links
  • Integrated checkout (current or future)

Important:

  • The Platform is not the seller of record
  • Vendors are fully responsible for transactions unless explicitly stated otherwise

6. Fees and Payments

[Customize this based on your model]

Examples:

  • Commission per sale: ___%
  • Listing fees: $___
  • Subscription tiers (if applicable)

We reserve the right to modify fees with notice.

7. Intellectual Property

You retain ownership of your:

  • Product images
  • Branding
  • Content

However, by listing on RootSync, you grant us a non-exclusive, royalty-free license to:

  • Display
  • Market
  • Promote your listings and brand

8. Platform Rights

We reserve the right to:

  • Remove listings
  • Suspend or terminate vendor accounts
  • Moderate content
  • Update platform features and policies

9. Reviews and Reputation

Customers may leave reviews.

You agree:

  • Not to manipulate reviews
  • Not to harass or retaliate against customers

We may remove fraudulent or abusive reviews.

10. Liability and Risk

You agree that:

  • You are solely responsible for your products/services
  • The Platform is not liable for product issues, customer disputes, or delivery failures

11. Indemnification

You agree to indemnify and hold harmless The Fix Collective / RootSync from legal claims, damages, and losses arising from your products, services, or business practices.

12. Termination

We may terminate this Agreement at any time.

Upon termination:

  • Listings may be removed
  • Access revoked

You remain responsible for fulfilling existing orders.

13. Changes to Agreement

We may update this Agreement at any time.

Continued use means acceptance of updates.

14. Contact

rootsync@rootsync.io